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Committed to data security.
Through encrypted data transfers and storage, two-factor authentication, constant system monitoring, and regular external HIPAA and SOC 2 compliance audits, we meet stringent compliance regulations to protect patient privacy and confidentiality. Lyssn is also FERPA and fully GDPR compliant. Data security attestation reports are available upon request. Contact us to learn more.
Secure file recording and storage.
Only authorized users can view or share files, and files can be easily deleted after review. Data is stored securely on the cloud, not locally, so files are never inadvertently misfiled, lost or inappropriately accessed. Recorded sessions are available for playback and annotation for a default of 90 days from the date they are recorded (customers can customize this setting). Afterwards, the recordings are stripped of identifying information, and they are no longer accessible. Alternatively, at the customer’s preference, sessions can be deleted entirely and not retained in any form.