The new standard of practice in health and human services.™
Lyssn invented the only artificial intelligence training and QI platform that uses gold-standard evaluation tools to assess and improve fidelity to evidence-based practices. Intuitive, on-demand training modules provide the same kind of feedback as an expert clinical evaluator, using the same metrics. And our easy-to-use interfaces make demonstration of fidelity a breeze for programs like Family First and CCBHCs — better, faster, and cheaper than manual legacy approaches.
The future of evidence-based practice is here.
Imagine hiring an expert evaluator to assess every conversation — every text, call, or video — for the use of evidence-based practices, and then provide immediate feedback on ways to improve. That’s what Lyssn does, only affordably and at any scale. Our interactive training and evaluation tools are built on more than a decade and a half of research, 60+ peer-reviewed publications, and ongoing partnerships with leading experts in the field. We make it easy to improve and demonstrate fidelity to evidence-based practices for quality improvement, regulatory requirements, and accreditation.
-
Continuously Monitor Quality
-
Train and Support Staff
-
Improve Engagement
-
Assess Skill Levels
-
Manage Outcomes
Evaluate in real time. Progress in real time.
Contact UsHealth and human services organizations can’t improve without accurate, ongoing evaluation and feedback at scale. Lyssn helps gain insight into the use of evidence-based practices by staff to promote client engagement, empathy, and more. By combining reliable, real-time data with interactive, ongoing training. Lyssn delivers the tools necessary to support staff and improve client outcomes.
AI for good?
Yep, it’s a thing.
The Science
Lyssn started with a crucial academic question: Could spoken language AI be trained to understand empathy? How about teach it? After years of pressure-tested, peer-reviewed clinical research, testing and trials, the answer is now a resounding “Yes”. Lyssn’s technologies are the best, most scalable way to bring high-quality, evidence-based practices to forward-looking behavioral health and human services organizations.
Confidential? Secure? Compliant? Check, check, check.
SecurityLyssn is HIPAA, FERPA, and GDPR compliant. All data is securely stored in the cloud. Recordings are encrypted, protected by two-factor authentication, and can only be accessed by authorized users. After review, customers can choose to delete files.